Frequently Asked Questions
Everything you need to know about shopping with Felicityworldwide.
How long will it take to receive my order?
Standard shipping typically takes 7-14 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please contact our support team to initiate a return request.
Do you ship internationally?
Yes, Felicityworldwide ships to most countries across the globe. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order enters the fulfillment stage and cannot be changed.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking link. You can also track your order directly on our website using your order number and email address.